SHIPPING AND HANDLING: We usually ship in one or two business days, and the delivery time is 9-15 days according to your location.
All our items are guaranteed to arrive safely and as described.
If damaged in shipping, we will send you a replacement unit.
(Please note that the color may vary slightly from the photo you see on your computer screen.)
FAQ:
Q: How long can I get my orders:
A: Normally we ship in 2 business days from our warehouse in Shenzhen, China via Hong Kong Post, and the delivery time is 9-15 days.
Q: What if my item was damaged in shipping?
A: We will send you a replacement as soon as possible. Not just a light tube, but a brand new neon light sign.
Q: Why is your shipping cost so high?
A: Please understand we are international shipping, which is expensive. And, our item is much heavier than what most other international sellers sell. Further, our lights are fragile, so we have to pack them very carefully and thus make them bigger in size.
Q: Do you accept customer designs?
A: Yes, we do. Please contact me for more details. Thanks